Return policy

Thank you for choosing Horizoncaptureways Corp. for your photography and videography needs. Please review our return policy below:


1. Scope:
Our return policy applies to services booked and completed by Horizoncaptureways Corp.


2. Refund Eligibility:
Refunds may be eligible under the following circumstances:
- Services were not provided as agreed upon.
- There are significant issues with the quality of the delivered content that cannot be reasonably rectified.


3. Refund Process:
To request a refund, please contact us within 30 days of service completion. Provide details of the issue along with supporting evidence, such as photographs or documentation.


4. Refund Disbursement:
Refunds, if approved, will be processed using the original method of payment within 30 business days.


5. Non-Refundable Items:
- Completed services that meet agreed-upon specifications.
- Services that have been delivered electronically or physically.


6. Contact Us:
If you have any questions or need further assistance regarding our return policy, please contact us:
- Phone: +1 415-255-5930
- Address: 1710A Market St, San Francisco, CA 94102
- Email: [email protected]

Note: Horizoncaptureways Corp. reserves the right to amend this return policy at any time. Please check our website for updates.